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Continuous Quality Improvement
Our physician partners stand at the center of the Dialysis
Corporation of America Continuous Quality Improvement (CQI)
program.
CQI is facilitated at each DCA center by a dedicated clinical
team. The CQI program exemplifies DCA's total commitment to
enhancing the quality of patient care. We devote all needed
resources to achieve exceptional clinical goals.
DCA recognizes that existing standards of care set by various
government and industry organizations often represent minimum
levels necessary to provide acceptable care. To achieve excellent
levels of care, DCA has raised the bar on its own practice
guidelines and outcomes expectations for dialysis adequacy,
treatment of anemia, nutrition, infection control and other
quality indicators. DCA benchmarks each center's quality indicators
against all other DCA centers to ensure consistency in the
delivery of care throughout its network.
DCA's comprehensive CQI program is an effective tool to
ensure that immediate and long-term clinical quality and operational
goals will be achieved. Most important is meeting our goal
to provide superior quality care to the patients depending
on us. To that end, we have strong programs to ensure ongoing
excellence in maintaining and improving quality standards:
- Policies and procedures to meet and exceed HCFA regulations,
and annual mock inspections ensure ongoing process improvement
and compliance
- In-service education programs to maintain a well-trained
staff, to increase job satisfaction and decrease turnover
rates
- Team-training program to ensure that patients experience
a smooth transition to DCA center-based treatment
- Comprehensive water treatment and reuse system programs
to maintain patient safety and cost efficiency
- Dialysis machine maintenance completed by our own biomedical
technicians to adhere to the highest operating standards
DCA demonstrates an unwavering commitment to quality, multidisciplinary
renal care.
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